Frequently Asked Questions

Do you do custom orders?

Custom orders will always be accepted on headdress pieces. However, due to the overwhelming number of orders with my store at this time I am no longer going to be processing custom orders on small horns and ears indefinitely.

Unfortunately I do not have time to process both custom color orders and keep my store fully stocked. I will still process the remaining custom color orders. I will be keeping standard colors in stock (black, white, opal, glitter, etc) and adding limited colors here and there. This will give me the opportunity to focus my attention on new designs, create holiday specific colors/items and create more stock for my store in the future.

Special orders in custom colors may be taken if they are in a large bulk order. I may open up the "made to order" items on Pony/Unicorn sets after Halloween. 

 

How do I wear my ears and horns?

 

Are your pieces with animal parts ethically sourced?

I do my very best to secure horns, furs and other pieces from antique companies, natural history shops and stores that deal in the cruelty free acquisition of said parts. I am an animal person and lover; I want to make sure all of the pieces I get for my shop weren't from an animal for the sake of the parts.

 

Do you have Vegan/Pieces without animal parts available?

Vegan options are available and will be stated in the description, if you have any questions about materials in any of my pieces please don’t hesitate to contact me.

 

Do you offer coupons and discounts?

You can follow SteamWolf Symphony on Facebook and Instagram, where I occasionally post coupon codes. 

 

Are the animal parts you've used in jewelry or a headdress allowed to be purchased in my state?

Please make sure you check your state and local laws about the ownership of animal parts. If an item is purchased with real animal parts, I am going to assume you are aware of said laws.

 

Do you mass produce any of the items in your store?

No, everything in my store is handmade by me in my studio.